Our ISO 9001 Quality Management System

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We have operated a BSI certified ISO9001 Quality Management System (QMS) since 2003 with our scope of our registration being “Process control, software design, validation, consultancy and training “. We have a defined Quality Policy and our QMS is regularly audited by 3rd parties. In February 2018 our QMS was audited by BSi and considered compliant with ISO9001:2015.

The QMS was, and continues to be, influenced by our knowledge and regular use of GAMP 5 (Good Automated Manufacturing Practice). GAMP is a standard used by the pharmaceutical industry and acts as the definition of good practice for designing, testing and validating automated systems.

At the end of a project, we canvas our clients for their opinion on the level of service they have received from us. This is based on eight categories, each of which are marked between 1 (Poor) and 10 (Excellent). Some clients go further and provide testimonials which can be found on the home page of this site. All past audits and client feedback are available on request.

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Testimonials

  • "I have always found Control Specialists Ltd an extremely professional and efficient company to deal with. They offer pragmatic solutions to problems and deliver these on time"

  • "CSL have always responded without question and offer excellent technical back-up together with service backup"

  • "Extremely helpful and patient staff. A pleasure to deal with."

  • "CSL worked beyond the call of duty to rectify the problem and keep the project to the timescale." RS Control Services Ltd - UK

  • "We felt the project was well prepared, executed and delivered results exceeding our expectations"

  • "The response has always been very good with the engineers being very helpful and competent"

  • "He showed us a high level of productivity, punctuality and professionalism. We were happy to work with a specialists of that level" NPO Technocont - Moscow

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Industrial Network Support (PROFIBUS, PROFINET, AS-i) - Control System Support - Software Design - Validation, PID Loop Tuning - Training Courses (PROFIBUS, PROFINET, AS-I, PID Loop Tuning).

This website outlines the services provided by Control Specialists and their relationship with PROFIBUS & PROFINET International (PI), the vendor-independent organisation responsible for the development of PROFIBUS and PROFINET. It also provides details of our partners, Procentec BV, manufacturers of monitoring and diagnostic tools for Industrial Networks.