call us on +44 (0)1925 824003 or email cslsales@controlspecialists.co.uk

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ABOUT US

We have provided control system and industrial network support to the Process and Factory Automation industries since 1989.

This support includes the design, validation, optimisation, commissioning, training and on-going support of critical parts of industrial automation systems to ensure that they are robust and can be supported in a way that minimises downtime and lost production.

To assist us in this task, we have the expertise of International partners in the areas of Industrial Network Monitoring & Diagnostics and also Process Control Optimisation. We are also active members of PROFIBUS & PROFINET International (PI).

Our reputation for providing high-quality customer support is extremely important to us, and we always ask our clients for feedback on this. We have put some of the feedback on this web site, but have many more examples and can provide references.

To assist us in maintaining this, we have BS-i audited Quality Management System and have been an ISO9001 registered organisation since 2003.

MAIN CONTACTS

Peter Thomas

Peter is a Chartered Engineer (C.Eng) / (Eur Ing), Chairman of the PROFIBUS and PROFINET International Training Centre Workgroup (PITC), a member of the PROFIBUS UK Steering Committee and an Instructor at the Application, Training & Engineering Centre of Endress + Hauser. He is a Certified PROFIBUS Engineer, Certified PROFIBUS Designer and a Certified PROFINET Engineer.

He has 30+ years of practical experience in several areas of Process & Manufacturing Automation, the last 22 of which have been with Control Specialists Ltd. This experience includes Software Design, GAMP Validation, PID Loop Optimisation, ExperTune Support, Control System Support, PROFIBUS / PROFINET validation and support, delivering Process Control, PROFIBUS and PROFINET training courses. He has worked for clients in the Pharmaceutical, Water, Chemical, Glass, Oil & Gas & Food industries & has worked on projects / delivered training courses in Australia, the US and several counties around Europe

www.linkedin.com/in/petermthomas

Ian Bell

Ian is a Control Engineer qualified to BENG (Hons) with 30+ years experience working in a several areas of Process & Manufacturing Automation, and has been with Control Specialists Ltd since 2007.

This experience includes Software Design, Alarm Rationalisation, PID Loop Optimisation, ExperTune Support, Control System Support, PROFIBUS / PROFINET validation and support, delivering training courses.  He has worked for clients in the Pharmaceutical, Water, Paper, Chemical, Glass, Oil & Gas & Food industries & has worked on projects / delivered training courses in South America and several countries around Europe.

He is a Certified PROFIBUS Engineer, Certified PROFIBUS Designer and a Certified PROFINET Engineer.

Steve Whittaker

Steve is a Chartered Engineer (C.Eng) with 30+ years in design of Instrumentation / Control and information Systems. His experience encompasses Control System Software Design complying with GAMP and Validation, Install and commission, Maintenance and System Support, PID Control and Loop Optimisation, SQL Historian and SSRS Reports. He has worked for clients in the Pharmaceutical, Water, Chemical, Glass, Machinery manufactures, Aerospace & Food industries, projects have been in UK, France, Middle East, USA, South Africa, China and Korea.

SUPPORTED INDUSTRIES

Our services are applicable to all sectors of the Process and Factory Automation Industries. We often work abroad and have specific experience in working in Aerospace, Chemical, Oil & Gas, Pharmaceutical, Water, Power, Paper, Heat Treatment, Food and Utilities. We also work directly with, or on behalf of, OEM’s whose equipment is used in these industries.

ISO9001

We have operated a BSI certified ISO9001 Quality Management System (QMS) since 2003 with our scope of our registration being "Process control, software design, validation, consultancy and training ". We have a defined Quality Policy and our QMS is regularly audited by 3rd parties.

The QMS was, and continues to be, influenced by our knowledge and regular use of GAMP 5 (Good Automated Manufacturing Practice). GAMP is a standard used by the pharmaceutical industry and acts as the definition of good practice for designing, testing and validating automated systems.

At the end of a project, we canvas our clients for their opinion on the level of service they have received from us. This is based on eight categories, each of which are marked between 1 (Poor) and 10 (Excellent). Some clients go further and provide testimonials which can be found on the home page of this site. All past audits and client feedback are available on request.

COMMERCIAL TERMS

Our reputation is the most valuable asset we have. To protect this we always check that our clients are completely happy with the level of service we have provided by asking them to complete a Feedback Form. The questions asked cover all aspects of our services including costs. We are always careful to ensure that the work we do is transparent and clearly adds value and the feedback confirms our belief that we offer very good value for money when compared to our competitors. Examples of the feedback and comments we have received from our clients, can be found on the home page of this site with more available on request.

Where credit terms have been agreed, we can accept 30-day payments in GBP (£), USD ($) or Euros (€). Payments can also be made by Credit Card in these currencies via our PayPal account. In all cases, a formal invoice will be issued to request payment in the currency of your choice.

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